Privacy notice.

1. Who this notice covers

This website supports enquiries for component counting, feeding and batching projects handled by Sortation Solutions Ltd. You can contact the project team at sales@sortationsolutions.co.uk or 01844 617223.

2. Information collected

When you submit an enquiry we may receive your name, company, work contact details and the technical or commercial information you choose to provide about the component, process, equipment and project.

3. How information is used

Information is used to respond to your enquiry, assess technical fit, arrange sample review, prepare proposals, protect the website and keep appropriate business records. The expected lawful bases are legitimate interests in responding to business enquiries, steps requested before entering a contract, contract performance and legal obligations.

4. Sharing

Project information may be shared with appropriate specialist manufacturing, engineering, controls, vision, robotics or integration partners where this is necessary to assess or deliver the requested system. Confidential technical information should not be submitted until any required non-disclosure agreement and secure transfer route are in place.

5. Retention and security

Enquiry records are retained only for as long as reasonably required for the project, legal obligations and legitimate business records. Reasonable technical and organisational measures are used to protect the information.

6. Your rights

Depending on the circumstances, UK data-protection law may provide rights to access, correct, erase, restrict or object to processing and to complain to the Information Commissioner’s Office. Contact the email above to make a request.

7. Cookies

The supplied website does not set non-essential analytics or advertising cookies by default. Essential technical storage may be used for form security or user preferences if enabled by the hosting environment.

8. Changes

This notice may be updated when the site, project process or legal requirements change. The latest revision date appears above.